
A good leader, a good leader is a person who cares about his employees and never and under no circumstances is dedicated to instill fear or despise people who work with him. "The most successful leaders can articulate the mission of your organization and express it in ways that inspire others to achieve," he says Darlene Price, president of Well Said, Inc., and author of Well Said! Presentations and Conversations That Get Results, collected CNN.
Therefore, commonly used positive and effective sentences when speaking with employees, phrases such as: "Here is our mission", "your role is critically important because ...", "I want to know what you think", "How I can help ? "," Together we can ... "," congratulations "and" thank you. " On the other hand, "there are certain hurtful words and phrases that leaders never say," says Price:
1 "I am the boss"
"Great leaders are followed and admired, while dictators are feared and despised," says Price. "Of course you're the boss, but say it does not. Instead, use your power to empower others. Asks, 'what do you need to be successful?'or 'what I can do to help?' ".
2 "It's not my fault"
A good leader always takes responsibility and accepts his "gaffes". "Although no one likes to feel guilt, a great leader absorbs shock demonstrates responsibility and leads the team towards a solution," he says. "Instead of blaming the previous administration, the previous administration, other departments or the economy, says 'let's talk about what we will do to ensure success.'"
3 "I will myself"
Leadership is not a solo act , says Price. "This attitude relates significantly to the habit 'do it yourself', which can be good to improve the house but not to improve leadership The higher you put the corporate ladder, the less you do personally as an individual contributor,. While you do more through and for others. "
4 "I know, I thought of everything"
"Avoid discarding or discounting the contribution of others with a smug attitude," says Price. "Even if you do not, remain teachable. When you receive and value the intelligence and employee contributions, you make them look good and feel smart."
5 "Failure is not an option"
A good boss is one who learns from mistakes, failures, everything that does not go as expected. Precisely that is what transmits to its employees and partners. "This slogan can function as the creed of the Mission Control Center at NASA and the title of the autobiography of Gene Kranz," says Price. "However, when a leader utters this phrase in business, is often interpreted as 'no mistakes are allowed.'"
6 "That's not how we do it here"
Must be willing and happy to have people on your team that your company provide new ideas and ways of doing things. "In fact, Steve Jobs said," Innovation distinguishes between a leader and a follower. "For this reason, the best leaders value employees who demonstrate creative thinking, flexibility and problem solving skills " , Price explains. "These phrases, at one stroke, reveal that are the opposite: stuck in the past with old, inflexible and closed-minded thinking" sentence.
7 "I want results, not relationships"
"Just as in the dictionary, relationships come before the results," says Price. A good working environment and cordial relationship between the members of a team to achieve great results is required.
8 "I do not care if it's unethical. If not illegal, do it"
"The 'end justifies the means' is no excuse for deliberate deception, disregard for company policies, compliance and malfeasance," says Price. "Instead say, 'do the right thing.'"
9 "Do not bring me bad news or surprises"
"Great leaders want to know the problems that need immediate attention, so they say 'if there is bad news or surprises, let me be the first to know'" . Seek always to be aware of everything that happens in your business and take a proactive attitude to the problems.
10 "You're lucky to have a job here"
It is one of the most arrogant statements that we hear from a boss. "It depends on the employee to decide if that's true," he says. Instead try something like "we are fortunate to have you on our team."
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